Our metal game segment brings together a wide range of slots with a rock-music identity. Explore the games, account tools and money-handling conditions that shape play with us.
Claim your welcome bonusOur Lordi Reel Monsters game features Mr. Lordi and his band of monsters. Our game images and provider icons on the logout page are illustrative only. Some games shown may not be live or available for your country or account after login.
Our services support Real Money and Practice modes. Practice funds have no monetary value and remain separate from Real Money. Practice funds and game features cannot transfer to Real Money or be redeemed for currency. We remove winnings from features transferred incorrectly, and you must inform us immediately if you notice such a transfer. We recommend Practice before Real Money play.
You are responsible for understanding our games' rules and procedures before real-money play. Each game's RTP appears in its game rules and may change.
Metal Casino Crüe members can access promotions and competitions every month. Advertised first-deposit bonuses and welcome offers are subject to an account registration check and automatic review of account details. If your account is ineligible, we email the decision as soon as the account is created.
Individual promotion terms may add to or override our Bonus Policy and take precedence where they conflict. Promotion-specific terms also prevail over general terms. Unless an offer states otherwise, bonuses require a successful deposit, and a deposit bonus requires at least £20 or the equivalent in another currency.
If a bonus, free spins or free bingo tickets you claimed do not appear automatically, contact our Customer Support team before placing bets so we can credit them. Contact support before play if you need policy clarification or want to be blocked from bonuses. Our Bonus Policy applies whether we credit these rewards directly or through a prize-giving mechanism such as Prize Twister.
For a claimable bonus, free spins or free bingo tickets received with a deposit offer, or free spins bought with Real Money, claim the bonus or play the spins or tickets before playing with your available funds in Real Money or Bonus Balance. Otherwise, we may remove winnings. Under this policy, free spins and free bingo tickets do not reduce bankroll funds. Free spins triggered within a game are outside that definition.
We use your Real Balance before your Bonus Balance. Winnings from Bonus Balance return to that balance unless the bet completes wagering. At that point, the remaining bonus balance moves to Real Balance except where the bonus is non-cashable. Winnings from a bet using both balances are credited proportionally. A Pending Bonus appears in the Pending Bonus balance and becomes usable only after wagering is completed. When a non-cashable bonus completes wagering or is consumed, we remove its remainder rather than transfer it to Real Balance.
Unless a promotion states otherwise, our casino bonuses and free-spin winnings require wagering of ten times the total bonus amount. We credit free-spin winnings to Bonus Balance. Free Bingo Tickets carry zero wagering, and their winnings go directly to Real Balance. Casino-bonus and free-spin contribution rules therefore do not apply to those ticket winnings.
While wagering any Casino Bonus or Free Spins winnings, your maximum bet is the lower of 10% of the original or credited bonus amount, with a £0.10 minimum, and £5. A bet includes special bet features, gamble functions and other wagering activity. If you exceed the maximum, we may void and remove winnings.
Only eligible-game bets using Bonus Balance contribute to bonus wagering. Unless stated otherwise, standard wagering applies, so only Slots and Scratch games count. Under mixed wagering, all games count. We convert required wagering into bonus redeem points shown as Points to Redeem on the Bonus page in the Personal Area. Each £1 wagered accrues 0.5 points, except for games covered by our policy's special-game or contribution exceptions.
Wagering counts for one bonus at a time. A game-restricted bonus receives contributions first when you play its specified game. Where active bonuses have different conditions, or identical conditions, wagering goes first to the largest active bonus. Payouts apply only to the largest bonus used, including when a bet used the highest bonus balance or that bonus had already accrued redeem points.
Unless stated otherwise, if your last bonus was not associated with a deposit, you must deposit before using another bonus, even if we marketed it to you. A breach may block future bonuses or lead us to remove winnings from the resulting non-deposit bonus. A bonus, including free-spin bonus funds, is also classed as non-deposit if your Real Money balance when it is credited is below your most recent deposit.
If you receive a non-deposit reward, including a no-deposit, refer-a-friend or registration bonus, or no-deposit free spins, free bets, free bingo tickets or golden chips, the maximum win or withdrawal is £100 or two times the bonus amount, whichever is larger, unless stated otherwise. We remove excess winnings and later winnings made with that money even after a deposit.
To withdraw bonus, free-spin or golden-chip funds, you must previously have deposited and risked your own money. Attempting to withdraw after receiving a bonus, bingo tickets, free spins, free bets or golden chips without risking the deposit made to receive them forfeits the bonus. If you claim a non-deposit bonus while a withdrawal is pending, we may void that bonus and all subsequent winnings from it.
Unless stated otherwise, you have up to 24 hours to complete non-deposit bonus wagering before we remove the bonus and winnings. Free spins, free bets, free bingo tickets and golden chips are available for 24 hours. If a bonus is consumed, cancelled or expires before wagering completes, we remove all winnings, including pending or unclaimed winnings from games or promotions played while it was active.
We may correct a reward configured incorrectly through technical misconfiguration, human error or another failure by removing its winnings and adding the correctly configured reward. If an advertised free-spin game is unavailable in your jurisdiction or named incorrectly in advertising, we award spins on another eligible game with the same or equivalent spin count and value per spin.
A promotional-email bonus is available only if you received the email directly from us as its intended targeted recipient. Otherwise, we will not honour a payout request even if wagering is met. We may cancel a promotion or bonus without prior notice, without affecting an award already redeemed. Daily Picks offers depend on your account's current state and may become unavailable before expiry following transactions.
We may review transaction records and logs at any time for any reason and revoke promotion entitlement for play we deem abusively irregular. If funds are cancelled, denied or disputed by you, a payment service or a provider, we may refuse or void bonuses or winnings. We may withhold withdrawals or confiscate winnings and bonuses for irregular play, including low-margin, equal, zero-risk or hedge betting deliberately used to exploit bonuses.
A gaming pattern we treat as irregular includes increasing a balance and then significantly changing bets, game type or bet structure to complete wagering. Using any betting system, placing even-money Baccarat or Roulette bets, or meeting an award in one currency before switching to a stronger currency before crediting are also irregular patterns. Suspected bonus abuse alone or with partners may lead us to rescind bonuses, void winnings and close accounts. We may block bonuses or remove bonuses and winnings for suspected fraud or abuse. Registering multiple accounts to obtain bonus money results in suspension and removal of funds.
Fair play means depositing with the intention of playing or risking the deposited funds. Bonuses and free-spin or free-bingo-ticket winnings without wagering requirements remain subject to fair-play and irregular-play monitoring. Attempting to withdraw those rewards without fair play results in confiscation of winnings and exclusion from future offers.
Campaign bingo tickets can be used only in games or rooms we specifically enable. Free tickets are redeemable for the next scheduled game in an eligible room when its ticket price matches or falls within their value, but not for a game already carrying another free-ticket offer. Buy X Get Y Free promotional tickets require games or rooms clearly marked or communicated as enabled for Buy One Get One Free offers. Tickets assigned to a particular bingo variant are valid only for scheduled games within that variant.
Free bingo tickets expire and are automatically cancelled after their stated expiry date. We apply tickets by nearest expiry or retrieval date, while the most recent free bingo ticket must be redeemed before other queued tickets become redeemable. Free, promotional and Buy One Get One Free tickets cannot be used in cash-only rooms, Mini Bingo games or rooms and games not enabled for them. Free tickets cannot be used for pre-buy.
Under the applicable room rules, free bingo tickets contribute to standard game prizes but not jackpot prize pools unless specifically stated otherwise. If a bingo game malfunctions, we return used or unused free tickets to your Free Bingo Tickets balance. Tickets issued for particular scheduled games are Game Entry Tickets and may have distinct usability rules.
Our minimum deposit and withdrawal amounts appear next to each method in the casino software and next to promotions requiring a deposit. We may apply minimum and maximum deposit limits based on your history, payment method and other factors we determine. Real Money play requires bonus funds or account funding by a method we specify, credited when funds are actually received or a processor approves them. We state our fees and charges in GBP. Account payments use currencies listed in the cashier and do not earn interest.
Deposits become effective immediately after successful confirmation from the selected payment processor, except wire transfer deposits. Funding must come from a payment source on which you are the named account holder.
We send an email confirmation after a deposit, and financial transactions appear on your payment-method statement. Processors may choose to process transactions without CVV information for security verification. We may contact you to verify a deposit verbally.
We may void winnings if your name does not match the name on your payment method. We may request identity documents before acting, and you remain responsible for proving authorisation. Third-party payment methods are prohibited. If we discover one was used, we stop further deposits from that method, void related winnings and return the deposit without refunding money spent after it. Before that return, we require ID or passport documents for both the payment-method holder and account holder, plus a completed Letter of Authority signed by both. Failure to supply requested documents may lead to further account restrictions.
You must not initiate chargebacks or renounce, cancel, dispute without valid reason or otherwise reverse account payments. If this occurs, we may require immediate repayment of amounts due plus recovery costs. We may close the account, pursue legal recovery and report suspected foul play to the Police. We may recover amounts due from your Real Money Account or set off positive balances in your account or connected accounts against what you owe us.
Your account is not a banking facility. Repeated deposits and withdrawals without commensurate bets, or placing only low- or very-low-risk bets, may lead us to pass on incurred bank charges of 15% of the amount without prior notice before closing the account.
We process withdrawals only from a Real Money Account with at least one successful deposit. Submit your request through the withdrawal page in our casino software. We do not accept a withdrawal request by email, telephone or another route.
At registration, we set an individual withdrawal amount per transaction. It appears in the more info area of the withdrawal page. Once we process a transaction, you can immediately request another, with no limit on the number of transactions per day, week or month. Email customer support if you want to request a higher or lower amount for one transaction or increase an existing request. The request itself must still go through the withdrawal page.
We aim to process withdrawals within a few hours, and necessary documentation helps avoid delays. Once fully processed, we send the funds immediately. Before processing, we review play for breaches of our terms or Bonus Policy. A message congratulating you on a win does not establish that the win is valid or that those checks are complete.
A win of £5,000 or more, or a jackpot win, may take longer to process while we verify it with a third party where relevant and complete the required checks.
We use a Closed-Loop transaction process. If your deposit method cannot accept withdrawals, we require full verification of an alternative method belonging to you before payment. We use your preferred method insofar as practical, but after verifying ownership we may pay through any available method or combination of methods, whether preferred or not.
Our withdrawal surcharge schedule covers costs and may change. We deduct any applicable surcharge before processing.
| Method | Listed charge | Condition |
|---|---|---|
| Wire transfer | £10 | No charge over £500. Minimum transaction £50. |
| Cards and online wallets | No charge |
We may delay or stop a withdrawal while an outstanding deposit awaits final approval or if its original funds are not received within 24 hours, in which case we cancel winnings made through that deposit.
If we cannot pay your chosen method and have no alternative payment details, we reverse the withdrawal to your bankroll after 7 days. Transfers of funds between players are forbidden.
You can recover funds from an inactive account by logging in and requesting a withdrawal. For a blocked or excluded account, contact our Customer Support to recover funds.
An active bonus does not prevent a withdrawal, but withdrawing requires you to cancel your entire bonus balance, including winnings derived from it. You can cancel a bonus at any time in your personal area. Cancellation is irreversible. If we exceptionally reinstate it at your request, its full wagering conditions restart regardless of wagering already completed.
You must be at least 18, or meet a higher legal minimum in your jurisdiction, to use our gambling services. Underage gambling is illegal. Keep registration details true, complete and up to date, provide proof of changes and use your account personally without sharing credentials or using anyone else's.
Before you can deposit or gamble, we attempt automated verification of your registration details. If that fails, upload an ID copy and recent Utility Bill through Upload Docs. You can deposit or gamble only after we verify them. We accept verification documents only through Upload Docs in My Account or the Personal Area. If you do not provide required deposit or withdrawal documents, we may suspend your account until verification is complete.
You can set daily, weekly or monthly deposit limits while creating an account on our UK licence and change them in My Account or the cashier. If you set several limits, the strictest applies. Each limit applies only to its own account, so set required limits separately on other accounts under the licence.
We apply a deposit-limit decrease immediately. An increase takes effect after a 24 hour delay.
Choose Freeze/Cooling-Off or Self-Exclusion on our Player Limitation page in My Account, or ask support for guidance. Freeze/Cooling-Off lasts 24 hours or 1 to 6 weeks, applies only to the account where you request it and ends with that account fully active again.
Our Self-Exclusion runs for a minimum of 6 months and a maximum of 5 years. You cannot request reactivation within 180 days of setting it. After setting it, you can ask support to extend it to 1, 2, 3, 4 or 5 years. It covers all known accounts on the same licence and prevents deposits and gambling. We stop marketing, although removal from marketing databases can take up to 24 hours. After the exclusion period expires, your account stays restricted. We only consider it for reuse if you contact us by telephone or in person and ask for it to be activated. If we reactivate it, we first apply a 24-hour cooling-off period to your accounts under the same licence.
Access to our Self Exclusion and Player Limitation facility may require successful identity verification. During a limitation, you must not play or attempt to play on an affected account. If you do, we remove the winnings and return only remaining deposited funds. We do not refund lost deposits.
Set a Game Status Reminder in My Account with your chosen interval in minutes, or ask our support team to configure it. Its timer starts when a game opens and resets with each new game. The message shows elapsed play time and offers Continue, Game History or Close Game. Close Game closes the game and logs you out.
SafeMate, in Responsible Gaming within Your Account, tracks money spent, won or lost and gambling time over the last 6 months. If you play at other SkillOnNet casinos, it combines play from those accounts. If its figures differ from My Account, My Account holds the latest data.
GamStop offers temporary or indefinite registration to prevent gambling and gambling marketing from websites duly licensed in Great Britain. Use accurate matching registration details for GamStop and GamProtect. If your account details differ, we have no obligation to honour that status. The same winnings and deposit rules then apply as for play during a limitation. If service issues prevent contact with GamProtect, its restrictions are not placed and gambling is permitted.
We may immediately restrict deposits and gameplay when monitoring identifies strong indications of gambling-related harm. If bonus wagering is underway, we assess all available information to decide whether to prevent or allow completion of the offer.
The National Gambling Helpline is available on 0808 8020 133. You can also contact our staff with gambling concerns or questions.
You can choose Close Account on our Player Limitation page or contact customer support. A closed account blocks gambling but permits withdrawal requests and account-history review. If closure relates to possible gambling addiction, use GamStop or Self Exclusion instead. You cannot close an account during an active Freeze, Self Exclusion or Cooling Off restriction, but can do so after it expires.
When we receive a Player Limitation request, you forfeit bonuses, cashbacks and personal offers previously extended to you. We may also remove accrued VIP points and reduce your VIP level to the lowest level.
Contact our Customer Support Department first as soon as reasonably practicable for a claim or complaint. Write with your username, first name and surname, a detailed explanation and relevant dates and times. If we do not resolve it, ask for escalation to a manager or supervisor. They will investigate and contact you with a decision within 96 hours.
We aim to process withdrawals within a few hours. Wins of £5,000 or more, or jackpot wins, may take longer while we complete verification and required checks.
We charge £10 for wire transfers, with no charge over £500 and a minimum transaction of £50. Cards and online wallets have no charge.
Unless a promotion states otherwise, our casino bonuses and free-spin winnings require wagering of ten times the total bonus amount.
While wagering a Casino Bonus or Free Spins winnings, your maximum bet is the lower of 10% of the original or credited bonus amount, with a £0.10 minimum, and £5.
Unless an offer states otherwise, a deposit bonus requires at least £20 or the equivalent in another currency.
Yes. Withdrawing requires you to cancel your entire bonus balance, including winnings derived from it. Cancellation is irreversible.
You can set daily, weekly or monthly deposit limits when creating an account on our UK licence and change them in My Account or the cashier. We apply decreases immediately; increases take effect after 24 hours.
Our Self-Exclusion runs from 6 months to 5 years. You cannot request reactivation within 180 days of setting it. After the exclusion period expires, your account stays restricted until we consider a request for activation.
Our support is available around the clock. Use live chat for account or casino-site help, or email [email protected] for general enquiries. Send email from your registered address with your username. We may make further identity checks. Replies to transactional emails are not accepted as contact or deemed received. You can report abuse or other offences to customer support for investigation.
Skill on Net Ltd, a company registered in Malta, operates the Metal Casino gambling service under a gaming licence issued by the Gambling Commission of Great Britain with account number 39326.
We hold customer funds separately from company funds in a segregated Players Account at Barclays bank. This is the medium protection level, not an absolute guarantee that all funds will be repaid in insolvency. You must acknowledge this information during your first deposit process. We are not a bank, and funds are not insured by a government agency.
You must be at least 18, or meet a higher legal minimum in your jurisdiction, to use our gambling services. Underage gambling is illegal.